Frequently Asked Questions
Everything you need to know about our industrial adhesives and dispensing tools.
How long does it take for my order to ship?
Most in-stock orders placed before 2:00 PM CST are processed and shipped the same business day. Delivery times vary based on your selected shipping method and location.
What is your return policy for adhesive equipment?
We accept returns on unused, unopened equipment within 30 days of purchase. Please note that a restocking fee may apply, and custom-ordered adhesives are generally non-returnable.
Do you offer bulk pricing for high-volume industrial users?
Yes, we provide tiered pricing and bulk discounts for large-scale operations. Please contact our sales team directly for a customized quote on high-volume adhesive or glue stick orders.
How do I know which glue gun is right for my application?
Choosing the right tool depends on your substrate, required output volume, and glue type. Our online 'Glue Gun Finder' and technical experts can help you match the perfect applicator to your specific needs.
Do you ship internationally?
Yes, Gluegun.com ships to many countries worldwide. Please be aware that international customers are responsible for all duties, taxes, and customs fees incurred during transit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer net terms for qualified business accounts through our credit application process.